Privacy Policy

Your privacy is important to us. This policy explains how PrismAI collects, uses, and protects your personal information.

Last updated: January 2025

Quick Overview

Data Encryption

All data is encrypted in transit and at rest using industry-standard protocols.

Minimal Collection

We only collect data necessary to provide our services and improve your experience.

Your Rights

You have full control over your data and can request deletion at any time.

1. Information We Collect

Personal Information

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:

  • Name and contact information (email, phone number)
  • Business information (company name, industry, role)
  • Account credentials and preferences
  • Communication history with our AI assistants

Usage Data

We automatically collect certain information when you use our services:

  • Service usage patterns and analytics
  • Device and browser information
  • IP addresses and location data
  • Performance metrics and error logs

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our AI business automation services
  • Process transactions and manage your account
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Analyze usage patterns to improve user experience
  • Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:

  • Service Providers: We may share information with trusted third-party service providers who assist in operating our platform
  • Legal Requirements: We may disclose information if required by law or to protect our rights and safety
  • Business Transfers: In the event of a merger or acquisition, your information may be transferred to the new entity

4. Data Security

We implement comprehensive security measures to protect your personal information:

  • End-to-end encryption for all data transmission
  • Secure data storage with regular backups
  • Access controls and authentication requirements
  • Regular security audits and monitoring
  • Employee training on data protection practices

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data in a structured format
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience with our services. You can control cookie preferences through your browser settings.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Email: privacy@prismai.com
Phone: Contact our support team through the dashboard

Questions about your privacy?

Our privacy team is here to help you understand how we protect your data.

Contact Privacy Team