Terms of Service

1. Acceptance of Terms

By accessing and using PrismAI services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

PrismAI provides an intelligent business automation platform that includes:

• AI-powered customer service and communication tools
• Business process automation and workflow management
• Data analytics and business intelligence
• CRM integration and lead management
• API access and developer tools

3. User Accounts

Account Creation

To use our services, you must create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.

Account Responsibilities

You agree to:

• Provide accurate and current information
• Maintain the security of your account
• Notify us immediately of any unauthorized use
• Accept responsibility for all activities under your account

4. Acceptable Use Policy

You agree not to use the service to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful or malicious code
• Harass, abuse, or harm others
• Attempt to gain unauthorized access to our systems
• Use the service for spam or unsolicited communications

5. Intellectual Property

Our Content

All content, features, and functionality of PrismAI services are owned by PrismAI and are protected by copyright, trademark, and other intellectual property laws.

Your Content

You retain ownership of content you submit to our services. By using our services, you grant us a license to use, store, and process your content as necessary to provide the service.

6. Payment Terms

Subscription Fees

Subscription fees are billed in advance on a monthly or annual basis. Fees are non-refundable except as expressly stated in our refund policy.

Payment Methods

We accept major credit cards and other payment methods as indicated in our billing interface. You authorize us to charge your chosen payment method for all fees incurred.

Late Payments

Late payments may result in service suspension or termination. We may charge interest on overdue amounts.

7. Service Availability

Uptime Guarantee

We strive for 99.9% uptime but do not guarantee uninterrupted service. Scheduled maintenance may temporarily interrupt service.

Service Modifications

We reserve the right to modify or discontinue services with reasonable notice. We will not be liable for modifications that do not materially affect service quality.

8. Data Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of PrismAI services, to understand our practices.

9. Termination

Termination by You

You may terminate your account at any time. Termination will take effect at the end of your current billing period.

Termination by Us

We may terminate or suspend your account for violations of these terms. We will provide notice and an opportunity to cure where appropriate.

10. Disclaimers and Limitations

Service "As Is"

PrismAI services are provided "as is" without warranties of any kind, either express or implied.

Limitation of Liability

Our liability is limited to the amount paid by you for services in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

11. Indemnification

You agree to indemnify and hold PrismAI harmless from any claims, damages, or expenses arising from your use of our services or violation of these terms.

12. Governing Law

These terms are governed by the laws of [Jurisdiction], without regard to conflict of law principles. Any disputes will be resolved in the courts of [Jurisdiction].

13. Changes to Terms

We may modify these terms at any time. We will notify users of material changes via email or platform notification. Continued use constitutes acceptance of new terms.

14. Contact Information

If you have questions about these terms, please contact us: